DATA PRIVACY
POLICY
Last updated on
01.04.2022
This Data
Privacy Policy explains:
1.
the key principles governing the Processing of
Personal Data by the GEFCO Group;
2.
the different types of information that the GEFCO
Group Processes, the legal basis and the purposes of the Processing as well as
the categories of recipients of the Personal Data, depending on the type of
Personal Data and the Data Subject by the Processing of the Personal Data;
3.
the way the GEFCO Group processes this information;
4.
the way the GEFCO Group protects this information;
5.
the way the GEFCO Group secures the transfer of
Personal Data;
6.
how long the Personal Data is kept;
7.
how Data Subjects may exercise their rights under
applicable data protection laws.
1 Definitions
1.1
"Personal Data" means any information relating to an identified or
identifiable natural person ("Data Subject"); an identifiable natural
person is one who can be identified, directly or indirectly, in particular by
reference to an identifier, such as a name, an identification number, location
data, an online identifier or one or more factors specific to his or her
physical, physiological, genetic, mental, economic, cultural or social
identity.
1.2
"Sensitive Personal Data" refers to Personal Data revealing
information about a person's racial or ethnic origin, political opinions,
religion or philosophical beliefs, criminal offences and convictions, criminal
history, trade union membership, genetic data, biometric data, health status
and sex life or sexual orientation, in accordance with applicable data
protection law(s).
1.3
"Subsidiaries" refers to all companies controlled by, or under the
common control of, GEFCO SA.
1.4
"GEFCO SA" refers to GEFCO SA, a legal entity under French law, whose
registered office is located at 22/24, rue Jean Jaurès, 92800 Puteaux, France
and which is registered with the Trade and Companies Registry under number RCS
Nanterre B 542 050 315.
1.5
"GEFCO Group" means GEFCO SA and/or any of its Subsidiaries that
Process Personal Data as a Data Controller or, where applicable, as a
Subcontractor.
1.6
"Applicable Data Protection Law(s)" refers to the relevant local laws
and regulations on personal data protection, data security, data retention and
data privacy to which Data Subjects are subject, including the GDPR.
1.7
"General Data Protection Regulation" or "GDPR" refers to
Regulation (EU) 2016/679 of the European Parliament and of the Council of 27
April 2016 on the protection of individuals with regard to the processing of
personal data and on the free movement of such data, and repealing Directive
95/46/EC.
1.8
"Controller" refers to the natural or legal person, public authority,
agency or other body which, alone or jointly with others, determines the
purposes and means of the Processing of Personal Data.
1.9
"Processor" refers to any natural or legal person who Processes
Personal Data on behalf of the Controller in accordance with specific written
instructions.
1.10
"Third Party" refers to auditors, accountants, contractors, agents,
suppliers and authorized third party service providers of GEFCO SA and its
Subsidiaries who Process Personal Data.
1. 11
"Process", "Process(es)", "Processing" and
"Processed" refer to any operation or set of operations carried out
or not by means of automated processes and applied to Personal Data or sets of
Personal Data, such as collecting, recording, organization, structuring,
storage, adaptation or alteration, retrieval, consultation, use, disclosure by
transmission, dissemination or otherwise making available, alignment or
combination, limitation, erasure, or destruction.
2 Compliance
with key data protection principles
2.1 Compliance
with data protection laws
When handling
Personal Data as a Data Controller, the GEFCO Group and the GEFCO Group's
Personnel undertake to:
-
process Personal Data lawfully, fairly and
transparently with regard to the Data Subject ("lawfulness, fairness,
transparency");
-
ensure that the Processing of Personal Data is lawful
and has a legal basis;
-
collect Personal Data for specified, explicit and
legitimate purposes and ensure that it will not be further processed in a way
incompatible with those purposes ("purpose limitation");
-
ensure that Personal Data is adequate, relevant and
limited to what is necessary to satisfy the purposes for which it is processed
("data minimization");
-
ensure that Personal Data is accurate and, where
necessary, kept up to date ("accuracy");
-
process Personal Data in the ways as to ensure
adequate security of such Data, including protection against unauthorized or
unlawful Processing and against accidental loss, destruction or damage, using
appropriate technical or organizational measures ("integrity and
confidentiality");
-
To retain Personal Data in a form that permits
identification of Data Subjects for no longer than is necessary to satisfy the
purposes for which it is Processed; ("retention limitation").
2.2 Transparency
When Processing
Personal Data, the GEFCO Group informs Data Subjects of the purposes for which
it will Process their Personal Data and provides all the information it is
required to provide in accordance with the applicable Data Protection Law(s),
in order to ensure that Data Subjects understand how their Personal Data will
be Processed by the GEFCO Group.
2.3 Purposes of
the Processing carried out by the GEFCO Group and the Data Processed
2.3.1 Purposes
of the Processing carried out by the GEFCO Group as Data Controller
The GEFCO Group
may Process the following categories of Personal Data, which may vary according
to the profile of the Data Subject. This Personal Data is processed for the
following purposes:
Customers and
future customers:
In the context
of contract performance or pre-contractual measures:
-
Management of the GEFCO Group's contractual
relationship with its customers and future customers (contractualization and
order tracking),
-
management of the execution of transport and/or
logistics service orders
-
the management of customer accounts or spaces made
available to its customers for the purpose of tracking orders
-
the management of after-sales service and guarantees,
-
In the legitimate interest of the GEFCO Group:
-
commercial canvassing and informing customers about
the services it offers,
-
the management and monitoring of customer
satisfaction,
-
As part of the GEFCO Group's compliance with its legal
obligations:
-
keeping the general accounts,
-
Researching the good repute of the main third parties
in the context of the legal obligation to prevent the risk of corruption.
For these
purposes, the GEFCO Group generally processes personal contact information
(such as name, business e-mail address, telephone number, title, address) and
financial information (payment information, customer relationship management
data, invoice payment process and tracking information).
Suppliers and
Subcontractors:
In the context
of contract performance or pre-contractual measures:
-
the management of the GEFCO Group's contractual
relationship with its Suppliers and subcontractors,
-
management of the execution of transport and/or logistics
service orders,
-
the geolocation of drivers as part of transport
operations management
-
video surveillance of goods warehouses and vehicle
fleets,
As part of the
GEFCO Group's compliance with its legal obligations:
-
general accounting,
-
Research into the compliance of third parties in the
context of the legal obligation of vigilance,
-
researching the good repute of the main Third Parties
as part of the legal obligation to prevent the risk of corruption.
For these
purposes, GEFCO Group generally processes their personal contact information
(such as name, business email address, phone number, title, address), financial
information (payment information, invoice payment process and tracking
information), as well as driver location information for the purpose of
tracking and tracing assets that GEFCO Group manages in the context of its
business via certain services or applications such as GEFCO Drive and/or
GEFC@NNECT.
Applicants
In the context
of contract performance or pre-contractual measures:
-
The management of applications made through the GEFCO
Group's websites,
In this context,
the GEFCO Group processes the personal contact information of applicants (such
as name, e-mail address, telephone number, title, address), information
relating to the applicant's training and professional life (such as training
and professional background, curriculum vitae and covering letter);
Visitors
Within the
framework of the GEFCO Group's legitimate interests:
-
Managing access to the GEFCO Group's premises.
In the context
of controlling access to the GEFCO Group's premises and as part of its
legitimate interest, the GEFCO Group may Process personal contact information
(such as name, e-mail address, telephone number, company name, etc.) and images
(captured by its video-protection and video-surveillance systems).
Users of the
website:
Within the
framework of the GEFCO Group's legitimate interest and with the consent of
users:
-
The management of cookies on the websites,
Within the
framework of the legitimate interests of the GEFCO Group:
-
the management of contact requests,
In the context
of browsing the GEFCO Group's websites, the GEFCO Group may Process browsing
traces (cookies) and personal contact information (such as name, professional
e-mail address, telephone number, company name, etc.) which are communicated
during contact and quotation requests.
Partners:
As part of the
GEFCO Group's legitimate interest:
-
The organization of events with the GEFCO Group's
external partners.
As part of the
management of relations with the GEFCO Group's partners, the GEFCO Group may
Process personal contact information (such as name, professional e-mail
address, telephone number, company name, etc.) which is communicated in the
context of commercial relations.
2.3.2 Purposes
of the Processing carried out by the GEFCO Group as a Subcontractor
In the context
of its activities, the GEFCO Group may act as a Subcontractor of personal Data
on behalf of customers. This Personal Data is processed for the following
purposes:
As part of the
performance of the contract or pre-contractual measures:
-
the management of warehouses, storage, and
packaging,
-
management of the execution of transport and/or
logistics service orders,
-
In the context of compliance with the legal
obligations incumbent on the GEFCO Group:
-
management of customs authorizations,
-
management of tax representation,
In this case,
the GEFCO Group only acts in accordance with the customer's clear and detailed instructions,
which are set out in writing. If this is impossible (for example in the event
of conflict with current or future legislation), the Company will promptly
inform the customer of its inability to comply with its instructions. When the
GEFCO Group ceases to act on behalf of the customer, it will return, destroy or
continue to adequately protect (at the customer's option) all Personal Data it
has received from the customer.
2.4 Recipients
of Personal Data
The Personal
Data collected by the GEFCO Group is intended for employees of the Group's
entities authorized to manage and execute contracts and orders, recruitment,
and legal obligations, depending on the purposes of the collection and within
the limits of their respective attributions.
It may be
transmitted for certain tasks related to the purposes, and within the limits of
their respective missions and authorizations, to the following recipients:
-
Entities/subsidiaries of the GEFCO Group in the
context of outsourcing an activity to another entity of the GEFCO Group or
consolidation of the Data;
-
Service providers and subcontractors used by the GEFCO
Group to carry out a series of operations and tasks on its behalf;
-
Commercial partners only when the Data Subjects have
expressly consented to this by ticking a box on the GEFCO Group's personal data
collection forms;
-
Duly authorized public authorities (customs, judicial,
control...); within the framework of the GEFCO Group's legal and regulatory
obligations;
-
Regulated professions (lawyers, bailiffs, etc.) who
may be involved in the implementation of guarantees, collection or litigation;
When Personal
Data is communicated to the GEFCO Group's service providers and subcontractors,
they are also asked not to use the Personal Data for purposes other than those
initially planned. The GEFCO Group makes every effort to ensure that these
Third Parties preserve the confidentiality and security of Personal Data. In
all cases, only the necessary Personal Data is provided. The GEFCO Group makes
every effort to ensure secure communication or transmission of Personal Data.
The Personal
Data collected by GEFCO is not sold to Third Parties.
2.5 Rights of
data subjects: Access, portability, rectification, limitation, deletion and
objection
Data Subjects
may request access to, and portability of their Personal Data held by the GEFCO
Group where such requests are reasonable and permitted under applicable data
protection law.
Data Subjects
may also request rectification or deletion of their Personal Data if such data
is inaccurate or is being used in a manner contrary to this Policy.
Data Subjects
may object to the Processing of their Personal Data on legitimate grounds or
request its restriction to the extent required or permitted by applicable Data
Protection Laws.
Data Subjects
also have the right to define directives on the fate of their Personal Data
after their death.
In order to
exercise their rights, Data Subjects may contact the GEFCO Group in accordance
with Section 3 of this Data Privacy Policy.
2.6 Security and
confidentiality
The GEFCO Group
takes reasonable precautions to protect Personal Data against destruction or
unauthorized, accidental, or unlawful loss, alteration, disclosure or access.
These precautions include technical, physical, and organizational security measures,
such as measures to prevent unauthorized access. The applicable measures remain
confidential but are duly documented in the information technology and risk
management policies adopted by the GEFCO Group.
2.7 Transfer of
Personal Data
The GEFCO Group
Processes and will oblige Third Parties to Process Personal Data in the
relevant jurisdictions in accordance with what is established in the applicable
Data Protection Law(s). If the Processing involves a transfer of Personal Data
to a country outside the European Union that is not covered by any of the
exceptions provided for in the applicable Data Protection Laws, the GEFCO Group
undertakes to secure the transfer by means of one of the following mechanisms:
-
standard contractual clauses approved by the European
Commission (EU) 2021/914;
-
Binding Corporate Rules: where the relevant Third
Parties have adopted the EU Binding Corporate Rules covering Personal Data
Processed by Third Parties;
-
any other mechanism officially recognized by applicable
Data Protection Laws as ensuring an adequate level of protection for Personal
Data.
2.8 Data
retention period
The GEFCO Group
keeps Personal Data only for as long as is necessary to fulfill the purpose for
which the GEFCO Group holds such Personal Data, in particular to meet the needs
of its customers or to fulfill its legal obligations. Retention periods vary
according to several factors, such as:
-
The needs of the GEFCO Group's activities as a
Processor and Subcontractor;
-
Contractual requirements;
-
Legal obligations;
-
Recommendations of the supervisory authorities.
This retention
period for all data processed in the context of a commercial relationship with
customers and suppliers corresponds to the duration of the applicable prescription
periods in civil and/or commercial matters.
3 Contact,
Questions & Complaints
In order to
exercise your rights, express a concern, raise a question, make a complaint or
obtain further information regarding the Processing of your Personal Data by
the GEFCO Group, you may send an e-mail to the following address:
data.privacy@gefco.net, enclosing, if necessary, a valid proof of identity
(unless the Person concerned is employed by the GEFCO Group and uses a GEFCO
e-mail address).
The GEFCO Group
undertakes to respond to your request within a reasonable period of time, which
will not exceed 3 months, depending on the complexity of the request and/or the
number of requests it receives.
In the event of
a dispute, the Data Subject may file a complaint with the local regulatory
authority in charge of data privacy (in France, the CNIL).
4 Changes to
this Policy
The GEFCO Group
may amend this Data Privacy Policy from time to time to reflect its current
privacy practices. When we change this statement, we will revise the
"updated" date at the top of this document. We encourage you to
periodically review this Privacy Policy to stay informed about how the GEFCO
Group is handling and protecting your Personal Information.